Introduction

Thank you for visiting TekConsulting Pro.

These Terms and Conditions serve as an agreement between you, the user of this website, and TekConsulting Pro.

The Terms and Conditions govern the use of our website, tekconsultingpro.com. They work together with our Privacy Policy, which explains how we collect, protect, and use the information obtained through our website.

In this agreement, the terms’ we,’ ‘us,’ ‘our,’ and ‘agreement’ refer to TekConsulting Pro, while ‘you,’ ‘user,’ or ‘yours’ refer to anyone visiting tekconsultingpro.com.

We encourage you to carefully read and accept the terms outlined in this agreement before using our service. If you do not agree to these terms, we kindly ask you to refrain from using our service. If you have any concerns or questions, please contact us at info@tekconsultingpros.com, and we will work towards finding a suitable solution. These “Terms and Conditions” apply to all visitors of TekConsulting Pro who wish to access our services.

Subscriptions

By accepting the terms of this agreement, you may subscribe to receive newsletters, marketing materials, promotional offers, or other informative content via mail or digital means. If you wish to unsubscribe from any of our communications, please email us at info@tekconsultingpros.com

1- SMS Consent Communication:
The information 347-704-2880 obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from Tek Consulting Pro INC, you may receive messages related to the following (provide specific examples):
• Appointment reminders
• Follow-up messages
• Billing inquiries
• Promotions or offers (if applicable)
Example: “Hello, this is a friendly reminder of your upcoming appointment with Becky on Zoom on 15-01-2025 at 12:30 PM EST. Reply STOP to opt out of SMS messaging at any time.”
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to your appointments/billing, etc..
Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from Tek Consulting Pro Inc in the following ways:
• Verbally, during a conversation
• By submitting an online form
• By filling out a paper form
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://tekconsultingpros.com/
Additional Options:
• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8- Standard Messaging Disclosures:
• Message and data rates may apply.
• You can opt out at any time by texting “STOP.”
• For assistance, text “HELP” or visit our https://tekconsultingpros.com/terms-and-conditions/ and https://tekconsultingpros.com/privacy-policy/ pages.
• Message frequency may vary

Privacy and Additional Terms

Please review our Privacy Policy at https://tekconsultingpros.com/privacy-policy/ for information on how we handle your personal data and our Terms of Service at https://tekconsultingpros.com/terms-and-conditions/ for detailed terms governing the use of our services.

By using TekConsultingPros.com’s messaging services, you acknowledge that you have read, understood, and agreed to these terms and conditions.

Purchase Policy

When subscribing to our services, TekConsulting Pro may require you to provide certain details, including personal information and credit or debit card details. It is important to ensure that the information you provide to TekConsulting Pro is accurate and complete.

TekConsulting Pro may utilize third-party payment service providers to facilitate payment processing. By submitting your information to TekConsulting Pro, you consent to share the relevant information with these third-party payment processors.

TekConsulting Pro reserves the right to refuse or cancel any order at any time due to service unavailability, pricing errors, or any other mistakes in the order placement process. We may also refuse or cancel orders if fraudulent or unauthorized activities are detected.

Terms of Promotions

TekConsulting Pro may run online contests and promotional offers to enhance our services. The terms and conditions of these promotions or contests may differ from those stated in this agreement. We advise users to carefully review the specific terms and conditions of each promotion. In the event of any contradiction between the promotional rules and this agreement, this agreement will prevail.

Returns

Due to the nature of the products we produce, we do not accept returns on fulfilled orders.

However, if changes are required to meet quality standards, such as editing and proofreading services, and to ensure compliance with provided requirements, we have a revision process in place. This process is designed to assist customers and prioritize their satisfaction.

If the fulfilled product does not meet the specified requirements stated at the time of order placement, we will conduct an extensive internal review and either revise or recreate the content at no additional cost.

Revisions

Each package has its own revision policy, as described in the service description of each specific package. We offer revisions within 5 to 10 days after the order status changes to “Waiting for Customer Approval” in our Order Management Platform. The revision period will depend on the chosen package.

Revisions come into play once the order has been presented for review and the status is updated to “Waiting for Customer Approval.” At this stage, customers can request revisions by directly contacting their assigned Project Manager via email, ensuring the original requirements have been met for the entire product.

Customers are always welcome to make personal changes to the content they receive from us after the order has been fulfilled but before publishing. The content is delivered in Word format, and customers retain the rights to it.

Refunds at TekConsulting Pro are handled on a case-by-case basis. We take every measure to ensure that our clients and their needs are effectively addressed.

Our teams will collaborate with you to resolve any issues to the best of our ability.

Conditions for a refund may include but are not limited to, the following clauses.

Ineligibility of Refund Claims

Minor Errors or Technicalities: Refunds will not be issued for late or delayed delivery resulting from minor errors or technicalities, such as grammatical errors, typing errors, word count compensation, or the addition of references.

Client-Related Delays: We cannot be held responsible for delays caused by clients, and refunds will not be provided in such cases.

Low Word Count: Refunds will not be accepted solely based on low word count.

Lack of Concern Submission: Refunds will not be accepted if the client has not submitted a concern regarding the delivered work.

Additional Requirements or Outrageous Demands: If delays occur due to the client’s addition of new requirements or any outrageous demands that were not communicated at the time of order placement, refunds will not be accepted.

Exclusion of Tips: No refund claim will be accepted for tips provided to our writers or team members.

Change of Mind

Before Work Initiation: If the client wishes to request a refund before our writers and editors have started working on the project, they may do so within one business day after placing the order. The request must be made in writing via email.

After-Work Initiation: Refund claims made after the project has started will only be considered if the client has utilized at least three revisions. In such cases, a partial refund may be issued to fairly compensate our internal teams.

Late Delivery

At TekConsultin Pro, we guarantee on-time deliveries in all cases. However, if a project is not delivered on time for unforeseen or unfortunate reasons and the client has made at least three attempts to contact our service, a 50% refund will be processed. The client must provide documented evidence that the late delivery was due to a fault on our end.

Client-Related Delays: Refunds for late deliveries will not be provided if the delay is caused by a fault at the client’s end.

Mutual Agreement: All refund cases will be settled through mutual agreement between the client and TekConsultin Pro.

Partial Refunds: In certain cases, partial refunds or future discounts may be offered to the client as a form of compensation.

Inadequate Delivery

We are dedicated to ensuring that our clients receive high-quality work that meets their goals. We encourage clients to provide feedback, and we assign, reassign, and rewrite the work to achieve complete satisfaction. However, a refund request will only be accepted if the client has requested at least three revisions in documented form and has communicated their concerns to our support/project management team on at least three occasions within a two-week period.

During pre-sales or post-sales stages, all ongoing communication, progress updates, and delivery-related matters should take place through our project management online tool, teamwork, official email, or by calling the assigned numbers. Please be cautious of any calls or emails received from random numbers or email addresses claiming to be associated with our company. TekConsultin Pro will not be responsible for any scams or fraudulent activities originating from such sources.

Website Content

All content on our website, including descriptions, images, and text, is the exclusive property of TekConsulting Pro. The website content may not be used without prior written permission from TekConsulting Pro. Users are strictly prohibited from distributing, altering, transferring, downloading, or reposting any of the website content, in whole or in part, for commercial purposes or personal gain without explicit consent.

Restrictions

• Users are required to adhere to the following restrictions when using the services provided by TekConsulting Pro:
• Users must not engage in any activities that violate international or national regulations.
• Users must not exploit or harm underage children or minors by exposing them to inappropriate content.
• Users must not transfer, secure, or send any form of unsolicited advertisement or promotional material, such as junk mail or spam.
• Users must not impersonate individuals, organizations, company employees, or any other individuals.
• Users must not infringe upon the rights of others.
• Users must not engage in threatening, fraudulent, illegal, harmful, or associated activities.
• Users must not prevent other users or individuals from accessing or connecting with TekConsulting Pro.
• Users must not engage in any activities that may offend or harm TekConsulting Pro, its services, or its users.
• Users must not engage in any activities that may expose TekConsulting Pro to liability.

Additionally, users are prohibited from:

• Using robots, spiders, or any other automatic devices or processes to access, copy, or monitor TekConsulting Pro website content.
• Using any device, software program, or tool that hinders TekConsulting Pro from providing its full range of services.
• Introducing viruses, Trojan horses, worms, logic bombs, or any other materials that aim to harm or disrupt the operations of TekConsulting Pro.
• Attempting to gain unauthorized access to any part of TekConsulting Pro, including its servers, computers, or databases.
• Conducting denial-of-service attacks or distributed denial-of-service attacks.
• Submitting false low ratings for the company.
• Damaging TekConsulting Pro reputation through falsified ratings or claims.
• Interfering with the normal operations of TekConsulting Pro.

Analytics

To monitor and analyze the performance of TekConsulting Pro, third-party service providers, including but not limited to Google Analytics, may be employed.

Age of Consent

TekConsulting Pro services are exclusively provided to individuals who have reached the legal age as determined by their state of residence. By utilizing our services, you confirm that you meet the minimum age of consent required by your state and possess the full capacity to enter into this agreement. If you do not meet the age of consent, you are prohibited from using TekConsulting Pro services.

Intellectual Property

All content provided by users remains their intellectual property. The content, features, services, and functionality displayed on TekConsulting Pro website are the intellectual property of the service and its licensors. TekConsulting Pro is protected by copyright, trademark, and other national and international laws. Users are not permitted to use TekConsulting Pro services without obtaining written consent from TekConsulting Pro.

Copyright Policy

At TekConsulting Pro, we highly respect the rights of intellectual property owners. We take copyright infringements seriously and promptly address any valid claims regarding such infringements. If you believe your copyright has been violated or are an authorized representative of the copyright owner, please contact us with the concern. Kindly provide a detailed description of the issue. However, please be aware that submitting a false claim with the intent to harm or disrupt the services of TekConsulting Pro may result in liability for damages, including attorney costs, in the case of misrepresentation or wrongful claims.

Feedback and Error Reports

We value your feedback at TekConsulting Pro. Please feel free to share your experience by emailing us at info@tekconsultingpros.com or submitting reviews through a third-party service website or tool. We appreciate any suggestions for improving our service quality and welcome information about any problems, complaints, or issues you may have encountered during your collaboration with TekConsulting Pro.

External Linking

TekConsulting Pro may provide links to third-party websites or services not owned or operated by TekConsulting Pro. We want to emphasize that we are not responsible for these third-party websites’ content, privacy policies, or activities. We encourage users to carefully review the Terms and Conditions and Privacy Policy of any websites linked to TekConsulting Pro services after visiting them. By agreeing to this policy, you acknowledge that TekConsulting Pro cannot be held directly or indirectly liable for any harm, damage, or loss—real or alleged—resulting from using externally linked websites.

Warranty Disclaimer

TekConsulting Pro provides its services on an “As-Is” and “As-Available” basis. We do not make any direct or implied representations or warranties regarding the operations of our services, the shared content, or the materials provided as part of the service. Any information, materials, or content obtained through TekConsulting Pro are acquired at your own risk.

TekConsulting Pro, including any individuals associated with our services, disclaims any warranties or representations concerning the service’s state, security, reliability, accuracy, or availability without limiting the foregoing. We explicitly disclaim all warranties of any kind, whether expressed, implied, statutory, or otherwise, including but not limited to merchantability, non-infringement, and fitness for a particular purpose.

The above disclaimer does not affect any warranties that are mandated and applicable under the relevant laws.

Limitation of Liability

Except as required by law, TekConsulting Pro and its officers, directors, employees, and affiliated individuals shall not be held liable for any direct or indirect, punitive, special, incidental, or consequential damages arising from the use of our services. In the event that TekConsulting Pro is found liable, any costs, including attorney’s fees, arbitration, litigation, or trial on appeal, shall be the responsibility of the claimant.

If liability is imposed on TekConsulting Pro, it shall be limited to the amount paid for the service, and no additional damages, including punitive or consequential damages, shall be awarded. However, certain jurisdictions may not allow the exclusion of punitive, consequential, or incidental damages, so the above limitation may not apply to you.

Account Termination

TekConsulting Pro reserves the right to suspend or terminate your account on our website at any time and without prior notice or liability, under our sole discretion and for any reason, including but not limited to a breach of our terms.

If you wish to discontinue or terminate your account with TekConsulting Pro, you can do so by simply ceasing to use our services.

All provisions of these terms and conditions shall survive termination of the TekConsulting Pro’ services.

Governing Law

These Terms and Conditions shall be governed by the laws of the United States. Any failure on the part of TekConsulting Pro to enforce any right or provision of these terms shall not constitute a waiver of such rights. If any provision of these terms is deemed invalid by a court of competent jurisdiction, the remaining provisions shall remain in full effect. These terms constitute the entire agreement between TekConsulting Pro and its users, superseding any prior agreements.

Service Modifications

TekConsulting Pro reserves the right to withdraw, amend, or modify any aspect of our services or the materials provided through the Services, at our sole discretion and without notice. We shall not be liable for any unavailability of the services for any period. TekConsulting Pro may also restrict access to certain components of the service or the entire service.

Updates to Terms and Conditions

TekConsulting Pro reserves the right to revise, update, or amend the terms and conditions on this website at any time, at our sole discretion and without prior notice. Users are advised to review the terms and conditions page regularly to stay informed about any changes to the agreement. The “in effect” date at the beginning of the page indicates the most recent modification date.

By continuing to use TekConsulting Pro’ services, you acknowledge and agree to the updated terms and conditions. If you do not agree with the updated terms, you may choose to refrain from using TekConsulting Pro’ services.

Waiver of Terms and Services

No waiver of any provision of these terms shall be construed as a waiver of any other provision or the rights of TekConsulting Pro. The failure to assert a right or provision under these terms shall not constitute a waiver of that right or provision.

If any provision of these terms is found to be invalid, illegal, or unenforceable by a court or other competent authority, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Acknowledgment

By visiting and using the services of TekConsulting Pro, you agree to be bound by the aforementioned terms and conditions.